Strategic Management Consultancy
Organisations increasingly find themselves in long-term contractual arrangements through PFI and Partnering style contracts. Managed well, these “partnerships” can bring real cost benefits as well as improving service and invigorating your business.
We offer a comprehensive service on all aspects of partnering, and customer relationship management.
Based on our wide experience, including successful PFI bids, we can support you in creating genuine, sustainable partnerships that deliver real, long-term benefits for all parties and repeat business.
We can work with your team on the softer, ‘people’ aspects such as:
- Getting partnerships off on a strong footing,
- Building trust
- Dealing with the cultural dynamics that inevitably surface in these new ways of working
- Advising on and putting in place the right structures that facilitate joint working
- Making sure that everyone involved understand the contracts, the relationships and new ways of working,
- Provide plain language versions of procedures and contracts
- Arranging the cascade of good practice from the partnering contracts through the rest of your business
- Making the most of your existing Frameworks
We aim to add real value to your business. We do this by working with you and by:
- Listening to, analysing and understanding your needs
- Challenging existing thinking and assumptions
- Thinking creatively and innovatively about what might work for you
- Being honest and straightforward in our assessment of what your business needs
- Demystifying and removing jargon from any accreditation process
- Engaging with you and your team to identify, implement and embed solutions
- Bringing a wealth of practical experience to bear on your specific issues